Can't upload attachments with the online version
Hello,
I'm using the web-based version of Zotero only (I have no desktop version and no browser other than Explorer)*. When I create a new item and try uploading an attachment, Zotero says it's "uploading" but nothing happens. I tried with PDFs of different size and Word documents. The page is stuck on the "uploading" message forever. When I cancel, I see "attachments" linked to the item I created, but there is no real content inside.
Does anyone know the solution to that problem?
*company policy regarding browsers and I haven't convinced them to install the desktop version yet.
I'm using the web-based version of Zotero only (I have no desktop version and no browser other than Explorer)*. When I create a new item and try uploading an attachment, Zotero says it's "uploading" but nothing happens. I tried with PDFs of different size and Word documents. The page is stuck on the "uploading" message forever. When I cancel, I see "attachments" linked to the item I created, but there is no real content inside.
Does anyone know the solution to that problem?
*company policy regarding browsers and I haven't convinced them to install the desktop version yet.
I wonder if what you're seeing may also be related to the network setup at work. Have you tried this on a different computer at home?
I checked at home and it doesn't work with IE. It works with Chrome like a charm. But when I try doing it with IE I'm getting a slightly different pop-up window and nothing ever uploads.