Citation not adding

DTSGrl11 · 2017-06-18T01:37:16+00:00

I have a MacBook with Word. Plug-ins are added. Word document open. Insert Footnote. Zotero - Add Citation. Zotero pop-up window lets me select the book title and add the page number. Enter.
And ...nothing happens. SUPER frustrating. I want it in Turabian format, not classic.
Please advise.

LiborA · 2017-06-18T06:17:38+00:00

First of all provide some technical information:
What version of Zotero and MS Word do you use?
What citation style you use?