Unable to sync
At title says, this is the error message I get:
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
Error code: SEC_ERROR_UNKNOWN_ISSUER
"]
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
version => 4.0.29.17, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.17, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.17, extension), Zotero Word for Windows Integration (3.5.6.SA.4.0.29.17, extension), QuickTime Plug-in 7.7.7 (7.7.7.0, plugin), Adobe Acrobat (17.9.20044.25828, plugin), Google Update (1.3.33.5, plugin), NVIDIA 3D VISION (7.17.13.8205, plugin), NVIDIA 3D Vision (7.17.13.8205, plugin), Microsoft Office 2016 (16.0.8027.1008, plugin), Microsoft Office 2016 (16.0.8027.1008, plugin), NPLastPass (2.5.5.0, plugin), Java(TM) Platform SE 8 U131 (11.131.2.11, plugin), Java Deployment Toolkit 8.0.1310.11 (11.131.2.11, plugin), IntelĀ® Identity Protection Technology (4.0.5.0, plugin), IntelĀ® Identity Protection Technology (4.0.5.0, plugin), Battlelog Game Launcher (2.7.1.0, plugin), Shockwave Flash (19.0.0.226, plugin)
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
Error code: SEC_ERROR_UNKNOWN_ISSUER
"]
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
version => 4.0.29.17, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.17, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.17, extension), Zotero Word for Windows Integration (3.5.6.SA.4.0.29.17, extension), QuickTime Plug-in 7.7.7 (7.7.7.0, plugin), Adobe Acrobat (17.9.20044.25828, plugin), Google Update (1.3.33.5, plugin), NVIDIA 3D VISION (7.17.13.8205, plugin), NVIDIA 3D Vision (7.17.13.8205, plugin), Microsoft Office 2016 (16.0.8027.1008, plugin), Microsoft Office 2016 (16.0.8027.1008, plugin), NPLastPass (2.5.5.0, plugin), Java(TM) Platform SE 8 U131 (11.131.2.11, plugin), Java Deployment Toolkit 8.0.1310.11 (11.131.2.11, plugin), IntelĀ® Identity Protection Technology (4.0.5.0, plugin), IntelĀ® Identity Protection Technology (4.0.5.0, plugin), Battlelog Game Launcher (2.7.1.0, plugin), Shockwave Flash (19.0.0.226, plugin)
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dstillman Zotero Teamhttps://www.zotero.org/support/kb/ssl_certificate_error
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