Error 547794740 - Drag and drop and keyboard shorcuts not working

magicman07

Hello,

Neither the drag and drop nor keyboard shortcut methods are working. The Word plugin works wonderfully. At the end of this post, I've copied and pasted an example of what's happening. I've already checked the settings, and everything is set to AMA style. I also tried changing the settings from AMA to another style, exiting Zotero, restarting Zotero, changing the settings back to AMA style, exiting Zotero again, and then restarting Zotero again. I also tried a good ol' restart of my computer. I'm still faced with the same problem. Any input would be most appreciated; thanks in advance for your help.

---Using Word plugin---
Nelson KB, Ellenberg JH. Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures. N Engl J Med. 1976;295(19):1029-1033. doi:10.1056/NEJM197611042951901.


---Drag and drop---
Nelson, Karin B., and Jonas H. Ellenberg. “Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures.” New England Journal of Medicine 295, no. 19 (November 4, 1976): 1029–33. doi:10.1056/NEJM197611042951901.


---Keyboard shortcut---
Nelson, Karin B., and Jonas H. Ellenberg. “Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures.” New England Journal of Medicine 295, no. 19 (November 4, 1976): 1029–33. doi:10.1056/NEJM197611042951901.

adamsmith

this looks like Chicago Manual of style, not AMA.
You don't say _which_ settings you checked. Could you confirm that it says AMA in the Export tab of the Zotero preferences under Default Output?

magicman07

Sorry for not specifying which settings. Indeed, the export tab shows AMA, and this was part of my troubleshooting described in the original post.

dstillman

Can you provide a Debug ID for a copy attempt that produces the wrong output?

magicman07

---Drag and drop---



version => 4.0.29.17, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.17

=========================================================

[…]

(3)(+0000001): Dragging with format American Medical Association

[…]

dstillman

Not sure what's going on, but I'd start by resetting your styles from the Advanced → Files and Folders pane of the Zotero preferences.

magicman07

I reset the styles, but the same problem still occurs. I welcome any other suggestions. :-/

adamsmith

Does this only happen with AMA? E.g. what happens when you switch default output to APA?

magicman07

Hmmm, maybe it is a problem with AMA...I changed the output to APA, and this is what I got:

---Drag and drop---
Nelson, K. B., & Ellenberg, J. H. (1976). Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures. New England Journal of Medicine, 295(19), 1029–1033. https://doi.org/10.1056/NEJM197611042951901


---Copy and paste---
Nelson, K. B., & Ellenberg, J. H. (1976). Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures. New England Journal of Medicine, 295(19), 1029–1033. https://doi.org/10.1056/NEJM197611042951901


---Word plugin---
In-text citation: (Nelson & Ellenberg, 1976)

Bibliographic citation:
Nelson, K. B., & Ellenberg, J. H. (1976). Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures. New England Journal of Medicine, 295(19), 1029–1033. https://doi.org/10.1056/NEJM197611042951901

adamsmith

odd. Try what happens when you do right-click --> Create bibliography from selected item, pick AMA as a citation style.
Make sure "bibliography" is selected and copy to clipboad

magicman07

Odd indeed...and this method produces another incorrect citation (albeit closer to being correct than the drag-and-drop and copy-and-paste methods):

1. Nelson KB, Ellenberg JH. Predictors of Epilepsy in Children Who Have Experienced Febrile Seizures. New England Journal of Medicine. 1976;295(19):1029-1033. doi:10.1056/NEJM197611042951901.

It's interesting this method yields an incorrectly stylized citation in a manner different from the drag-and-drop and copy-and-paste methods shown in my original post. It appears the only way that correctly cites is the Word plugin.

magicman07

...essentially, the only thing incorrect about the right-click > "Create Bibliography from Item" method is the resulting citation uses the journal's long name, which is not in accordance with AMA style.

As you said, odd.