Error with Zenon using Firefox and Zotero standalone
Report ID 124711531
When I try to save a book, book chapter, anything from zenon.dainst.org I receive a translator error. If I use COinS it saves only part of the information.
However, the Zotero icon DOES appear.
I have the latest Firefox version, the latest Zotero Version, the latest translators for Zotero.
This has going on for months....
Steps to reproduce.
1) go to zenon.dainst.org
2) search for any book
3) click on zotero icon
4) you get the "Could not save item. An error occurred while saving this item"
Any help?
When I try to save a book, book chapter, anything from zenon.dainst.org I receive a translator error. If I use COinS it saves only part of the information.
However, the Zotero icon DOES appear.
I have the latest Firefox version, the latest Zotero Version, the latest translators for Zotero.
This has going on for months....
Steps to reproduce.
1) go to zenon.dainst.org
2) search for any book
3) click on zotero icon
4) you get the "Could not save item. An error occurred while saving this item"
Any help?
@zuphilip you wrote the translator -- do you have time to take a look?
Your version of Zotero will automatically update within 24hs, or you can update manually using the "Update Now" button in the "General" tab of the Zotero preferences. If you're using Standalone, restart Zotero and your browser after updating.
Any further problems let us know & thanks for reporting
Take this record for example: https://zenon.dainst.org/Record/001567008. "Export Bibtex" does not work properly as for some strange reason the information exported is incomplete (publication and pages are missing; this is Zenon's fault). With the contextual menu "Save to Zotero (DAI-Zenon)" the entry is imported as webpage and the information even more incomplete.
With an alternative reference manager (Bookends), the information is imported correctly as it accesses the MARC-record directly.
I am using Zotero 5.0.91, BTW.
Run through https://www.zotero.org/support/troubleshooting_translator_issues to troubleshoot.
If you import data, is the pages-field populated (e.g. https://zenon.dainst.org/Record/001275808)? In my case, it is not.
The whole Zenon is a shame considering the amount of time which was put into this database, and the difficulties to extract this information again.
However, I would very much appreciate if at least the pages-issue could be fixed. As mentioned, personally I use a different reference manager but I advise my first-year students to use Zotero, and Zenon is the most important database for my academic field (archaeology).