Zotero Connector for Chrome not working

Ong Hang See

Report ID: 101914379

The page icon take forever to change to folder or blue page icon.

No action after selecting an article.

dstillman

URL?

The connector has to wait until the page has completely finished loading, which unfortunately on some pages can take quite a while. But this is entirely dependent on the webpage.

Ong Hang See

URL:

https://scholar.google.com/scholar?hl=en&q=power+line+harmonic&as_sdt=1,5&as_sdtp=&oq=

But I don't think it is loading issue.

dstillman

Can you provide a Debug ID (different from a Report ID) from the Chrome connector for a page load and attempt to save? That should load pretty much instantaneously, and does for me.

Ong Hang See

The Debug ID is D1108182723

The page load instantaneously. It took a while for the page icon to change to folder icon.

I can select to cite an article. But, it won't transfer to Zotero standalone. As if connector and standalone cannot communicate.

Thank you.

dstillman

(3)(+0017117): Connector: Method getSelectedCollection failed with status 504

You have a proxy or security software configured on your system that's interfering with the local requests to Standalone (and it's actually ending up saving to your zotero.org account).

See https://www.zotero.org/support/kb/connector_zotero_unavailable for troubleshooting instructions.

Ong Hang See

See https://www.zotero.org/support/kb/connector_zotero_unavailable for troubleshooting instructions.
-- Thank you. It's work now.

I apologize to waste your time on my personal configuration issue.