[5.0 Beta] Download "as needed" not working

dstillman

This discussion was created from comments split from: Zotero 5.0 Beta.

umitgunes

Hi,
I use 4 libraries and I did my library "as need" for the downloading of the attachment. But when I click on the attachment, it does not download it. Report ID 599921577

dstillman

The process cannot access the file because it is being used by another process.

Does the file you're trying to open have an empty circle in the attachments column, or a filled circle? If a filled circle, do you have the file open in another program?

umitgunes

Firstly It has empty circle, then I click after a while it become filled circle but I got an error that the file cannot be open.
I went back to Zotero 4 because I need some files. Because I cannot get files via Zotero 5 Beta

dstillman

I can only reproduce this if I double-click on a missing file twice, triggering the download twice — and it looks like that can end up with an empty file that then wouldn't open. Is this happening for all files or a specific one? If a specific one, right-click on the attachment and choose Show File, and then see if the associated file is 0 bytes. Delete it, and then try double-clicking it again from the interface.

(The progress meter for individual file downloads isn't working in the current beta, so it's a little easier to do open files twice accidentally. I'm fixing that for the next beta, and I'll fix the underlying problem with simultaneous downloads.)

umitgunes

Hi,
Thank you very much.
It is not for a specific file; for all files.
I uninstall Zotero 5 and go back to Zotero 4 because now I need the files no wasting time.
Thank you.