Syncing not working

aruckert
edited May 4, 2017
I have been trying to sync a computer to my account for days now and the arrow keeps spinning but nothing is ever happening in terms of content showing up. HELP PLEASE!
  • dstillman
    It looks like you just synced. Is it working for you now?
  • issaclim
    I have the same problem. I have over 8000 entries and it is taking hours and I still didn't get any synced. Would it work if import a zotero file from the source, and put in my credentials for the sync? Or would I mess it up?
  • dstillman
    edited May 4, 2017
    @issaclim: You have an ongoing full download, so you'll have to just wait it out. Syncs are running slower in the lead-up to Zotero 5.0, which has a completely new sync architecture.
  • dstillman
    (And to clarify, this shouldn't be an issue once your full download goes through. Subsequent syncs should be much faster.)
  • issaclim
    thanks! thats reassuring. any idea how long it will take?
  • dstillman
    Looks like it's done now.
  • issaclim
    it is! Thanks @dstillman
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