"You must place the cursor in a Zotero citation to edit it" Report error: 1615005405

mcm00011

Hi,
My zotero has stopped allowing me to insert citations and provide the "You must place the cursor in a Zotero citation to edit it" when I attempt to. How can I stop this?

Thanks in advance.

adamsmith

which Word processor? And what button do you press when you're getting this?

mcm00011

Word 2016, I am pressing the add citation button on the microsoft word plug-in and then it will respond with the above message. It was working fine earlier today but seems to now have a problem

adamsmith

Could you try in a fresh document? And this is on Mac or Windows? And the button is Add/Edit citation or just Add citation?

mcm00011

I just tried it in a fresh document and it seemed to work, however it wasn't in its usual quick citation toolbar format. Its a rather bigger box were you need to manually choose your reference. It is an add/edit citation button.

mcm00011

Sorry its also on windows

adamsmith

For the window, check if the "Classic Dialog" option is checked in the "Cite" tab of the Zotero preferences.
The document issue is odd -- you've tried restarting Word and Zotero?

adomasven

Are you using Fields or Bookmarks to store citations in Word? With Bookmarks there's a chance a citation somehow got corrupted and interferes with citation-free text. A refresh might have fixed that.

macsiniuc bianca

Hy! I`m having the same problem...how can I make it work?

adomasven

@macsiniuc%20bianca this thread is two years old. Please start a new thread and describe fully what the problem you are facing is. See https://www.zotero.org/support/reporting_problems