trouble synchronizing

garrett.mitchener · March 7, 2017

I encountered an error while synchronizing. It was something about how a file already exists. The Report ID is 1015435939. I'm not sure what I did to cause this, but it probably has something to do with working on my laptop, then working on a desktop, then waking my laptop and going back to it.

dstillman · March 7, 2017

[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createDirectoryIfMissing :: line 455" data: no]"]

Can you provide a Debug ID for a sync that produces the error?

garrett.mitchener · March 8, 2017

D313283682

dstillman · March 9, 2017

Is your data directory or storage directory symlinked?

garrett.mitchener · March 10, 2017

Ah, yes, there was a bad link zotero/storage. I got rid of it and sync seems to be working now. Thanks!