Upgrade StorageZotero standalone not syncing
Hello,
I am currently using Zotero standalone with Chrome add-on. Zotero standalone is not syncing and issues the error message "Error connecting to server. Check your Internet connection." The following message appears when you select "Report Error...":
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
version => 4.0.29.17, platform => Win32, oscpu => Windows NT 6.3; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.17, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.17, extension), Zotero Word for Windows Integration (3.5.6.SA.4.0.29.17, extension), Adobe Acrobat (10.1.4.38, plugin), VLC Web Plugin (2.1.3.0, plugin), Microsoft Office 2010 (14.0.4730.1010, plugin), Microsoft Office 2010 (14.0.4761.1000, plugin), Silverlight Plug-In (5.1.20913.0, plugin), Java(TM) Platform SE 6 U43 (6.0.430.1, plugin), Java Deployment Toolkit 6.0.430.1 (6.0.430.1, plugin), Citrix ICA Client (14.1.2.3, plugin), Citrix URL-Redirection Helper Plugin (14.1.2.3, plugin), Google Update (1.3.32.7, plugin)
My last updated file as shown through the website is from February 28th, 2017.
Current Java Runtime versions are 1.6.0_43, 1.6.0_24 and 1.5.0_14.
If you could provide some insight into this issue, it would be greatly appreciated! Thank you,
Teresa
I am currently using Zotero standalone with Chrome add-on. Zotero standalone is not syncing and issues the error message "Error connecting to server. Check your Internet connection." The following message appears when you select "Report Error...":
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Error connecting to server. Check your Internet connection." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
version => 4.0.29.17, platform => Win32, oscpu => Windows NT 6.3; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.17, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.17, extension), Zotero Word for Windows Integration (3.5.6.SA.4.0.29.17, extension), Adobe Acrobat (10.1.4.38, plugin), VLC Web Plugin (2.1.3.0, plugin), Microsoft Office 2010 (14.0.4730.1010, plugin), Microsoft Office 2010 (14.0.4761.1000, plugin), Silverlight Plug-In (5.1.20913.0, plugin), Java(TM) Platform SE 6 U43 (6.0.430.1, plugin), Java Deployment Toolkit 6.0.430.1 (6.0.430.1, plugin), Citrix ICA Client (14.1.2.3, plugin), Citrix URL-Redirection Helper Plugin (14.1.2.3, plugin), Google Update (1.3.32.7, plugin)
My last updated file as shown through the website is from February 28th, 2017.
Current Java Runtime versions are 1.6.0_43, 1.6.0_24 and 1.5.0_14.
If you could provide some insight into this issue, it would be greatly appreciated! Thank you,
Teresa
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dstillman Zotero TeamStart here: https://www.zotero.org/support/kb/connection_error
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