Upgrade StorageZotero Standalone 4.0.29.15 problem swapping citations (Mac)
Hello,
When I use the citation function from the black ribbon in Word, start to enter a word then realised I forgot the name of author and look it up on internet, then come back to Word the Zotero bar has disappeared and an empty 'citation' zone is in my footnote.
I delete that empty zone and when I try again to enter a citation, Zotero then gives me an error. My footnote still appears empty BUT the following footnote's citation has been swapped for the one I just in putted.
The error:
Zotero experienced an error updating your document.
Document modified during update @[setCode:field.m:585]
I thought that it was worth mentioning as other writers such as myself might be in trouble if they don't notice their footnote has changed.
Strangely enough pressing Ctrl-Z did not solve the problem for me - the footnote did not return to previous citation.
Sometimes I got a follow up error a second time, same text.
I use a Mac, my word is version 14.6.7.
Thank you
Snowva
When I use the citation function from the black ribbon in Word, start to enter a word then realised I forgot the name of author and look it up on internet, then come back to Word the Zotero bar has disappeared and an empty 'citation' zone is in my footnote.
I delete that empty zone and when I try again to enter a citation, Zotero then gives me an error. My footnote still appears empty BUT the following footnote's citation has been swapped for the one I just in putted.
The error:
Zotero experienced an error updating your document.
Document modified during update @[setCode:field.m:585]
I thought that it was worth mentioning as other writers such as myself might be in trouble if they don't notice their footnote has changed.
Strangely enough pressing Ctrl-Z did not solve the problem for me - the footnote did not return to previous citation.
Sometimes I got a follow up error a second time, same text.
I use a Mac, my word is version 14.6.7.
Thank you
Snowva
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
Secondly, you might want to try pressing Ctrl-Z/Cmd-Z multiple times (if you still have the document open). At the moment Zotero insertions into documents actually take multiple "Word steps", so you have to Cmd-Z multiple times. This is also something that we'll hopefully address soon.
Otherwise, your best bet is to work from a back-up document. If you don't have one, you should look into the debugging broken documents section in our support pages. In this particular case switching to a citation style that does not use footnotes might help. Before attempting any of this, make sure you have a back-up of the current broken document (and make back-ups once you fix it!)