Zotero menu icon gone

cnunnally · February 27, 2017

Firefox updated today and now my Zotero menu icon is gone. I have already updated to the latest version of Zotero. I have also downloaded the add-on to Google chrome and the icon is not there either. Please advise.

dstillman · February 27, 2017

Firefox: https://www.zotero.org/support/kb/no_toolbar_button

Chrome: Not sure where you're looking, but this is what it should look like. (But you'd also want the Standalone version to work with Chrome.)

rstahlhut · March 3, 2017

My icon is also gone from Firefox 51.0.1 on the Mac. Actually, the placeholder is there (if you hover over the space it says "zotero", but the button is invisible and it doesn't work.

dstillman · March 3, 2017

Can you take a screenshot, upload it somewhere (e.g., Dropbox), and provide a link here?

rstahlhut · March 7, 2017

My icon is back. I don't know what happened, except that the problem may have resolved (I wasn't paying enough attention) after I ran a disk repair (via Disk Utility) and a directory rebuild (Disk Warrior) on my mac laptop.