zot5 bug: when clicking on local link (epub works with blank windows, pdf doesn't)[solved]
I store my epubs/pdf in a sync local folder (using google drive). So when I click on the pdf it's opened in adobe (acrobat pro).
C:\GDrive\Library\book.epub : The epub is opened. But it also open a big zotero blank windows which stays, even after closing the epub app.
C:\GDrive\Library\book.pdf : does not work. It opens a zotero blank windows, containing only a menu file & edit + this error:
Adobe PDF Document
---------------------------
There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again. (1014:1014)
The white (and sometime black) blank windows is bigger than my screen so I need to move it to see the top of it and to be able to close it .
EDIT: bug remains when running zot as admin
C:\GDrive\Library\book.epub : The epub is opened. But it also open a big zotero blank windows which stays, even after closing the epub app.
C:\GDrive\Library\book.pdf : does not work. It opens a zotero blank windows, containing only a menu file & edit + this error:
Adobe PDF Document
---------------------------
There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again. (1014:1014)
The white (and sometime black) blank windows is bigger than my screen so I need to move it to see the top of it and to be able to close it .
EDIT: bug remains when running zot as admin
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
Does this also happen with Zotero 4? Does it work normally if you use a folder that isn't synced?
I can't view the debug output (the window log is also stuck, on the same way that the window suppose to show me the pdf get stuck)
I tried:
I uninstalled zot5 (and preferences), + clean the registry key (ccleaner)
I rinstalled zot5 as admin, (firewall disabled)
I launch zot5. It opened with my db inside (I did not deleted it locally)
The problem remains:
I can't open pdf locally
I can't view the debug output (the window log is also stuck)
Could you also take a screenshot of the stuck window for PDFs and for the Debug Output, post it online somewhere (like dropbox or imgur) and post a link here?
You were right, it's not related to zot5. I installed a fresh zot4 db (only on local though, I did not link it to a zot account). I then created a new entry, I inserted the local link to a pdf, and I could not open it.
So I reinstalled zot5. Here is the screenshot of the error, with the blank windows suppose to open the pdf: http://i.imgur.com/VxgDzRy.png
I did some test on zot5:
+ I can open native pdf (the one stored in the zotero folder/storage)
+ I can open a pdf that has been moved using zotefile to a external folder (outside zotero storage)
+ I can also open epub saved locally (the epub is opened in calibre, I only have to kill the giant white zot window on the background it also opened: see http://i.imgur.com/GotFkIo.png )
+ the problem seems to be only related to (external) pdf files (the title shown on the failed window started with:///C:/...
I tried replacing the url by local url by :
- .txt : it's working
- a doc : working
- a weblink : working
Thanks for your help!