Reference in word not pulling "author date" format.

Keoghcrowe

I am using Chicago 16th edition, author date reference in the document.
When I insert a citation in word, it looks like this:
(Spillane, Halverson, and Diamond 2004)
It should look like this
Spillane et al, 2004.
Where do I check my settings for the reference system are correct?
I have checked in settings, preferences in zotero but I must be missing somewhere?

adamsmith

Are you referring to the et al. or the parentheses?
Both are correct the way the currently look: Chicago (author-date), as described in the 15th chapter of the Manual, includes parenthetical citations and lists up to 3 authors before using et al.

Keoghcrowe

Hi,
I am trying to download zotero to a new laptop but it is not allowing me, what do you think I am forgetting. I have literally taken it out of the box, windows 10 is on it and that is it.

adamsmith

How are you downloading & what errors are you getting?

Keoghcrowe

Hi, I got it downloaded, but now I am trying to connect it to the information that I sync on other computers. Any idea how or where I log on to sync the info?

adamsmith

Preferences/Options --> Sync

adamsmith

I think clicking on the round green sync symbol will take you there

Keoghcrowe

I went into preferences to sync it but do I need to redo it as it is not picking up the rest of my data bases

adamsmith

Is the database visible here under "My Library" at the top of the page?

Keoghcrowe

No, just the start up guide.
Was I correct to download windows version?

Keoghcrowe

the other lap tops may be set up with chrome but it would not let me download anything for that

adamsmith

That means your library never synced online in the first place. Do you have your old computer still? Set up sync there.

Keoghcrowe

I have two computers that are syncing so does that not mean they are syncing on the internet? this is a third one to replace my work laptop

adamsmith

how do you tell they are syncing? If the library isn't here on My Library, you're at least not syncing with this account.

Keoghcrowe

I think you are right, I just cant figure it out, it used to sync, was it due to version 4 changes to version 5 perhaps? I will try the old laptop

Keoghcrowe

I got it sorted, thank you, it was an account set up error. thanks a million.