Chrome extension not connecting

educational · December 8, 2016

Hello,

With the Chrome extension, when I click the button to download the PDF it simply displays a box in the bottom right hand corner saying "Saving PDF", then it disappears and nothing happens. This is whilst I have Stand Alone Zotero open, and it should automatically be transferred to the Stand Alone window.

Any ideas?

Thanks

educational · December 9, 2016

apologies, bump, bit of an emergency..

adamsmith · December 9, 2016

Does this work on any other pages, e.g. http://www.worldcat.org/title/wealth-of-nations-books-i-iii/oclc/8424650&referer=brief_results

farlinn · December 9, 2016

I have the same problem, however that link suprisingly does work. None of my other pages (around 8) does, so i think it still is a general problem. I'd like some tips and help! already reínstalled everything.

adamsmith · December 9, 2016

For a start we'd need to know the pages where it doesn't work.
Also, in Chrome, when you paste
chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/preferences/preferences.html
into the Chrome bar and hit return, what does it say under "Zotero Standalone"?

farlinn · December 11, 2016

sorry for my late return
it says it is currently available and I don't seem to have missed any updates.

adamsmith · December 11, 2016

OK, so we need example URLs that don't import -- this looks all correct so far.

farlinn · December 11, 2016

one i had problems with was this one; http://www.npr.org/2014/03/12/289423863/wes-anderson-we-made-a-pastiche-of-eastern-europes-greatest-hits
and this one
http://www.jstor.org.proxy.uba.uva.nl:2048/stable/pdf/43202549.pdf

adamsmith · December 11, 2016

from JSTOR, the PDF pages are a bug. Zotero tries to import them like a regular page and it doesn't work. Import from http://www.jstor.org.proxy.uba.uva.nl:2048/stable/43202549
instead (which will also give you the metadata, so is preferable anyway).

Less sure why NPR isn't importing