Zotero error link to word- Citations are now just superscripts

I sent a paper to an advisor for edits. When the paper was returned to me I could no longer edit the current citations. Zotero still works, I can add new ones, but all the existing citations do not seem to be linked to zotero. Any ideas how to fix this ?
I believe the other computer was a mac so the document was likely edited in a mac program then exported back to word. My guess is that is where the error is. I would really like to avoid altering 356 citations......
  • Unfortunately, the citation links are likely gone. It might be easier to go back to the copy you sent to your advisor and merge back their edits rather than re-link 350+ Zotero citations.

    Zotero Word links break when saving the document from any other software than Word: LibreOffice, Pages, etc. Same idea for LibreOffice documents -- anything other than LibreOffice breaks the link to Zotero.

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