missing recent entries

opey11 · October 25, 2016

I have been using zotero for years, across multiple devices, I have a library with about 7,000 items in it. In a typical week I might save 5-10 items to the library through my browser. I went to pull some bibliography out this week and the most recent item in the zotero account is from last February. Any ideas what might have happened here?

Thanks,
Patrick

adamsmith · October 25, 2016

Most likely sync not going through, likely because of an unresolved sync conflict. Have you checked on some of the devices you're using?

opey11 · November 4, 2016

thank you adamsmith - how would I check them? what am I looking for? in my zotero firefox browser I am signed in and it keeps saving items like normal....but none of them appear in my account. THanks again, PJ

adamsmith · November 4, 2016

https://www.zotero.org/support/sync
Manually sync, see if you get any error messages.