disappearing footnotes
I have been using Zotero to create footnotes in a word document. I use Zotero Standalone 4.0.4 and the Microsoft Word plugin. Every few days upon opening the word document I notice that a few of the footnotes I have created using Zotero are completely blank. Zotero no longer recognizes them as Zotero footnotes if I try to use the "edit" button. What is going on? I have used Zotero for a long time and never had this problem.
If you log onto the website there are two ways to edit a document. In the past, you would always download the file, edit it in word normally, then re-upload. Now there is an option to press a button that says "open" and the file can be edited in some strange version of word within the computer browser that automatically saves updates for you. Sorry, I don't know enough about computers to explain this really well...
Anyway, I've updated files all three ways (on my computer, downloading from website, and editing within browser) but mostly using the first and third. I'm wondering if the issue lies in the third method.