Upgrade StorageChange in shared library - sync error (problem solved)
Report ID: 1154896444 (problem solved - APOLOGIES FOR FALSE ALARM)
Since yesterday, when somebody made changes to a shared library I have subscribed to, I experience serious syncing problems.
Steps to reproduce:
1. Start Zotero.
2. Sync.
3. Zotero takes about 30 minutes to process updated data from sync server. [essentially hangs]
4. I then get the message: "Conflicts have suspended automatic syncing."
5. When I try sync again, Zotero hangs completely and I need to re-start.
I *believe* this has to do with someone making changes to a shared library I have subscribed to, so I went to the Zotero website and unsubscribed from the suspected library. No luck, though. As it stands I can't sync at all.
Many thanks for your advice or any help you could offer - I searched the forum but couldn't find a thread on my problem!
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UPDATE: I clicked through all the 300 sync issues and the problem disappeared!
Since yesterday, when somebody made changes to a shared library I have subscribed to, I experience serious syncing problems.
Steps to reproduce:
1. Start Zotero.
2. Sync.
3. Zotero takes about 30 minutes to process updated data from sync server. [essentially hangs]
4. I then get the message: "Conflicts have suspended automatic syncing."
5. When I try sync again, Zotero hangs completely and I need to re-start.
I *believe* this has to do with someone making changes to a shared library I have subscribed to, so I went to the Zotero website and unsubscribed from the suspected library. No luck, though. As it stands I can't sync at all.
Many thanks for your advice or any help you could offer - I searched the forum but couldn't find a thread on my problem!
---
UPDATE: I clicked through all the 300 sync issues and the problem disappeared!