Upgrade StorageProblem saving PDFs
Hi,
For a few months zotero will only save a citation of an article (from JSTOR, for example), and not the full PDF file. It has also lost the capacity to save multiple citations and PDFs at once (as in, if I'm on a search results page on JSTOR, I used to be able to save multiple articles simultaneously) -- I just purchased more storage and also updated zotero by redownloading the standalone version, and still am having the same problems. And the "download PDF" option is checked in settings. Any thoughts on how to solve this issue?
Thanks very much,
Sophie
For a few months zotero will only save a citation of an article (from JSTOR, for example), and not the full PDF file. It has also lost the capacity to save multiple citations and PDFs at once (as in, if I'm on a search results page on JSTOR, I used to be able to save multiple articles simultaneously) -- I just purchased more storage and also updated zotero by redownloading the standalone version, and still am having the same problems. And the "download PDF" option is checked in settings. Any thoughts on how to solve this issue?
Thanks very much,
Sophie
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adamsmithcould you run through https://www.zotero.org/support/troubleshooting_translator_issues as they apply?
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sophs2426Dear Adam, Thanks very much for this link - I appreciate you taking the time to send it to me - I seem to have resolved the issues after going through all the troubleshooting steps.