Not saving PDFs
Hi,
For a few months zotero will only save a citation of an article (from JSTOR, for example), and not the full PDF file. It has also lost the capacity to save multiple citations and PDFs at once (as in, if I'm on a search results page on JSTOR, I used to be able to save multiple articles simultaneously) -- I just purchased more storage and also updated zotero by redownloading the standalone version, and still am having the same problems. Any thoughts on how to solve this issue?
Thanks very much,
Sophie
For a few months zotero will only save a citation of an article (from JSTOR, for example), and not the full PDF file. It has also lost the capacity to save multiple citations and PDFs at once (as in, if I'm on a search results page on JSTOR, I used to be able to save multiple articles simultaneously) -- I just purchased more storage and also updated zotero by redownloading the standalone version, and still am having the same problems. Any thoughts on how to solve this issue?
Thanks very much,
Sophie
Do you have Zotero set to save PDFs in the General pane of the preferences? Do you have Zotero Standalone open when you try to save, such that the items appear immediately (before you sync)? Also, what browser are you using? Chrome?
I'm using Chrome and Zotero Standalone and attempting to save a journal article from JSTOR. As Sophie has described, I have ticked the appropriate box in general preferences, yet it continues to only download the citation information. Zotero is open when I'm trying to save.
Furthermore, even when I open the PDF and attempt to save it through the document icon there, it is unresponsive.
Can anything be done to solve this?
Thank you,
Megan
Thanks,
Megan