Can't add item by identifier with isbn

IZM
When i type the isbn in and press enter nothing happens. No error or entry. If search the isbn on worldcat, i find the book with isbn. The isbn is 978-3-7723-4039-0.

I use Zetero Standalone 4.0.29.10 on Win 7 and have configured a other save directory than the firefox profile directory.
  • bwiernik
    Does a different ISBN work? What about a DOI? Have you tried restarting Zotero?
  • rteijgeler
    I have the same problem. It used to work - simple type the isbn number and Zotero automatically downloaded the data. How to fix it?
  • adamsmith
    same questions -- which ISBN? Zotero version? Do other ISBNs work? Could you provide an error report ID after trying:
    https://www.zotero.org/support/reporting_problems#provide_a_report_id
  • rteijgeler
    Firefox 47.0.32.199 Zotero 402911
    I reset the translators and that worked. However, now I get the following message: Please enter the Captcha on the page that will now open and then re-try updating the citations, or wait a while to get unblocked by Google if the Captcha is not present.
  • adamsmith
    when exactly do you get that message? The only two cases I'm familiar with would be
    a) when using retrieve metadata and
    b) using the google scholar citation add-on
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