Upgrade StorageSynch worked fine then quit
I've been using Zotero for a long time and synching with no problem. Now I see that the library has not synched for 106 days, and there is a red alert that says "Error connecting to server. Check your Internet connection." My internet connection is fine. 275.1MB of my 300MB are in use, but I don't think anything near the remaining 24.9.MB would be needed for the additional documents to be synched -- besides, if the problem were lack of space, I would expect the system to just say so.
Any Idea what might have gone wrong & how to fix it?
Any Idea what might have gone wrong & how to fix it?
We'd need an error report ID after a manually triggered sync:
https://www.zotero.org/support/reporting_problems
and if you can also provide a debug ID for a failed sync:
https://www.zotero.org/support/debug_output
https://www.zotero.org/support/kb/ssl_certificate_error
If that doesn't help, yes, send error report to support@zo..ero.org with a link to this thread.
I notice that there is something under Zotero Preferences -> Advanced about using a "base directory" for linked documents. It appears to be a way of storing and accessing linked documents locally in such a way as to permit transferring the database and library by way of a thumb drive rather than using the Zotero server. I only have two locations where I need the database and library, and one of those locations is where I do the most work by far. I work occasionally at the remote location, buy not nearly so much there as at the main location. So carrying the files on a thumb drive would not be difficult.
That all suggests that I could disable synching at both locations, and copy the Zotero files from the main computer onto my thumb drive. Then at the remote location, set the "base directory" and the "data directory location" to my thumb drive. After working at the remote location (using the thumb drive), I would copy the updated files from the thumb drive back to the main computer. I would update the files on the thumb drive as needed when work at the remote location is anticipated.
The main computer would always operate from its own hard drive, so would not need to have any "base directory" set. At the remote location I would always use the thumb drive, with no need to copy the files onto the hard drive at the remote location. So the remote computer would have the Zotero base directory set to the appropriate directory on the thumb drive.
The Zotero implementation at the main location has a custom data directory. The remote location would also have a custom data directory location, set to the appropriate directory on the thumb drive.
Would this work? Am I missing any details?
Many thanks for your help on this.
Relative links are only needed if you link to files rather than attaching them normally to Zotero items. (If you don't know which of the two you're doing, you're attaching them, which is the default).