Word crashes after adding citation: Error-Code 1317923451
I have made hundrets of citations in my word (2016, Win10) document but sometimes Word crashes when adding or editing a citation. And then I am not able to use it anymore until after 1 hour or two it works agein..
Zotero produces an error (1317923451) message: The remote procedure call failed. [insertFieldRaw:document.cpp]'The remote procedure call failed. [insertFieldRad:document.cpp]' when calling method: [zoteroIntegrationDocument::insertField].
This happens with Zotero Standalone and with the Firefox extension. I reinstalled Word, Zotero, the plugins (for word and firefox). But I can't find any correlations between my troubleshooting and the appearance of the error.
Does anybody have an idea?
Zotero produces an error (1317923451) message: The remote procedure call failed. [insertFieldRaw:document.cpp]'The remote procedure call failed. [insertFieldRad:document.cpp]' when calling method: [zoteroIntegrationDocument::insertField].
This happens with Zotero Standalone and with the Firefox extension. I reinstalled Word, Zotero, the plugins (for word and firefox). But I can't find any correlations between my troubleshooting and the appearance of the error.
Does anybody have an idea?
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Edit: It seems to have something to do with invisible leftovers of the field that was inserted when crashing. Sorry, I don't know how to describe it more technically.
Btw: Using word 2016 and zotero for firefox, even though the same happened with the standover version.
It allows me to add 2-3 citations and then both Word and Zotero Standalone crash. Have updated and reinstalled as far as I can.
Any advice?