Citation in body of Word Doc not included in the bibliography

skoenig
This has happened to me twice now on two different occasions where I have cited three different articles in the paper but only two show up in the bibliography. I am using Zotero standalone and Microsoft Word. What do I need to check? This is in APA format. Thanks.
  • adamsmith
    For the reference that doesn't show up, when you move your cursor into it, does it get highlighted (in grey, typically) the same way as the ones that aren't?
  • skoenig
    Thanks for your help. I just tried to recreate the problem and it didn't happen this time. The citations that show up in Word are in gray in the bibliography. I just saw what you meant about them being gray in the body of the paper. I haven't ever noticed that before. What should I do if it is not gray in the body and doesn't show up next time?
  • adamsmith
    It it's not in gray, Zotero doesn't know it's there. That should never happen with normal usage and we'd want to try to replicate how it did for you.
  • skoenig
    Ok. Next time it happens I will contact you and look to see if the citations are gray or not in the body and keep the sample. I have been demoing this to students and it happened twice so I thought I would try to understand why. Thanks for your help. Thanks. I really like the Zotero tool.

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