zotero integration error; report ID: 1747670192

report ID: 1747670192

I got the following error when I use zotero in firefox. It doesn't appear when I switch to standalone version. It happens just in this few days. I don't know if it is caused by my re-installation of the firefox. I got a Chinese version at first, everything goes well. Then I installed a English version of firefox just few days before I found this problem. Please help me with this problem, thank you very much.


Zotero experienced an error updating your document.
[JavaScript Error: "couldn't open library C:\Users\Yanwh\AppData\Roaming\Mozilla\Firefox\Profiles\9s1l76fn.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 193" {file: "file:///C:/Users/Yanwh/AppData/Roaming/Mozilla/Firefox/Profiles/9s1l76fn.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]'[JavaScript Error: "couldn't open library C:\Users\Yanwh\AppData\Roaming\Mozilla\Firefox\Profiles\9s1l76fn.default\extensions\zoteroWinWordIntegration@zotero.org\resource\libzoteroWinWordIntegration.dll: error 193" {file: "file:///C:/Users/Yanwh/AppData/Roaming/Mozilla/Firefox/Profiles/9s1l76fn.default/extensions/zoteroWinWordIntegration@zotero.org/components/zoteroWinWordIntegration.js" line: 48}]' when calling method: [zoteroIntegrationApplication::getDocument]
  • I find the problem now. When I switch 64bit version firefox to 32bit version, the problem is solved. Please fix this problem. Thanks.
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