Standalone - Word Plugin (Windows 7 on network)

Problem with Zotero standalone for Windows - installed on a Win 7 version on a network (I have a level of admin rights enough to install and make changes.)

When I try to insert a reference I get the following message:

Zotero could not load the component required to communicate with your word processor. Please ensure that the appropriate extension is installed and try again.

Extension is installed however: (1) Microsoft Word 2010 [Authorization plugin NPAPI] (2) Microsoft Office 2010 [The plug-in allows you to open and edit files using Microsoft Office application]

I have these two installed. And - btw - I apparently cannot uninstall them: no button to do so.

Can anybody help?
  • Communicating between programs in a network environment can be tricky, but in any case, you're looking at the wrong extensions: you should check Zotero extensions under tools-->add-ons in Zotero and make sure the Word add-on is enabled (it'll almost certainly be installed).
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