FIXED Problem with the plugin for Libreoffice

Daseb · March 22, 2016

Since today (and I don't know why), I can't see the Zotero toolbar in Libreoffice (everything is allright in Microsoft Word). I tried to reinstall Libreoffice and Zotero standalone. Same problem. I installed Zotero for Firefox. Same problem. I followed all the steps in https://www.zotero.org/support/word_processor_plugin_troubleshooting
Nothing changed. I allways have this response:
C:\Users\DavidSébastien\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lugn55m.tmp_\Zotero_OpenOffice_Integration.oxt n'existe pas.
Can sombebody help me?

dstillman · March 22, 2016

Seems like more of a LibreOffice problem. I would try making sure the extension is uninstalled completely and clearing that cache directory before reinstalling from Zotero.

(Possible that there's a bug in LibreOffice with paths with diacritics?)

adamsmith · March 22, 2016

we actually have troubleshooting directions for this with a fair number of successful report:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#add_extension_s_does_not_exist_error

Daseb · March 22, 2016

Thank you so much to the both of you. The solution of adamsmith works for me. That's great.