"Error processing uploaded data (report ID: 4f402187)"

yfarkash
Hi,

This is a re-post with the report id. I did not try to restore to or from the server yet. I also do not usually keep snapshots or PDFs (or other linked files for that matter), only references, tags and notes.

Thanks in advance for any help,

Y.Farkash
  • dstillman
    Do you by any chance have an item with more than 256 creators?
  • yfarkash
    I am not sure what you mean by 'creators', authors? Let me see...

    Oh, I do seem to have one citation with a never-ending list of authors. I'll try to delete it and see what happens...

    No, after deleting it I still get an error message, this time the report ID is 204fc019.

    I also noticed that I have a few citations that in 'extra' field have the whole abstract, which makes this field particularly long, I don't know if that's of any importance.

    Thanks for the time an effort.
  • dstillman
    Yes, creators is the general term we use to refer to the various people that create a work (which includes but isn't limited to authors).

    Creators aren't removed from the database immediately when you remove them. Try creating a dummy item and then deleting it (and emptying it from the trash), which forces a purge.
  • dstillman
    Also, out of curiosity, what type of item was it, and where did you retrieve it from?
  • yfarkash
    Sorry that I am not overly technical with the Zotero terminology. I am not sure what 'type' the item is, it is a citation I saved from a pubmed search, you can find it if you look for this Pubmed Id (PMID) 11181995 in the Pubmed database (http://www.ncbi.nlm.nih.gov/pubmed/). I saved it by simply clicking the icon in the address bar.

    Regarding removal from the database: I did not try to remove the creators from the item, I deleted the whole item (selected the item in the middle column and pressed the 'delete' button on the keyboard).

    I am also not sure how to create a dummy item, should I simply press the '+' in the toolbar and create an empty item? I tried it, but when I deleted it, it did not go to my 'Recycling bin' (or 'trash'), so I am not sure whether emptying it would matter.

    I did the 'purge deleted storage files' from the 'actions' menu and then tried to sync, but still to no avail (report id: 693e829f).

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