"[JavaScript Application]" error (error ID: 1018929894)

jzgarrod

When I try to generate a bibliography in Sage Harvard style I get the error message: "[JavaScript Application] An error occurred generating your bibliography. Please try again"


Further info:

[JavaScript Error: "1455721588434 Toolkit.Telemetry ERROR TelemetryStorage::loadAbortedSessionPing - error removing ping: PingReadError JS Stack trace: PingReadError@TelemetryStorage.jsm:80:15 < TelemetryStorageImpl.loadPingFile<@TelemetryStorage.jsm:1440:13" {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "TypeError: sep is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 12832}]
[JavaScript Error: "TypeError: sep is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 12832}]
[JavaScript Error: "TypeError: sep is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 12832}]
[JavaScript Error: "TypeError: sep is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 12832}]
[JavaScript Error: "TypeError: sep is undefined" {file: "chrome://zotero/content/xpcom/citeproc.js" line: 12832}]

version => 4.0.28.8, platform => MacIntel, oscpu => Intel Mac OS X 10.11, locale => en-US, appName => Zotero, appVersion => 4.0.28.8, extensions => ZotFile (4.2, extension), Java Applet Plug-in (Java 8 Update 65 build 17, plugin), Default Browser Helper (601, plugin), Google Talk Plugin (5.41.3.0, plugin), Google Talk Plugin Video Renderer (5.41.3.0, plugin), Shockwave Flash (20.0.0.306, plugin), Zotero Word for Mac Integration (3.5.12.SA.4.0.28.8, extension, disabled), Zotero LibreOffice Integration (3.5.10.SA.4.0.28.8, extension, disabled)



Any ideas?

noksagt

Enable the word processor plugin if it is disabled. You may also want to upgrade Zotero and the word processor plugin to the latest version to see if you still have this problem. Then follow the advice here:
http://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents