Missing citation volume information

Zotero is not inserting article volume/issue information with Chicago (full note) in footnotes/endnotes or bibliographies with Firefox and Standalone on a Mac using the Word Plugin. I tested MLA, which also doesn't work, but it does for APA.

Reinstalling the Chicago style as well as Zotero standalone and reopening all applications did not fix it. Logging into to a different computer and syncing to Zotero also didn't work. Any suggestions?
  • could you post an example in Chicago Style and APA?
  • Chicago (full note) is pulling this:
    Smyth, E.O. “The Design and Execution of a Tropical Courtyard.” Home & Building, 1965.

    APA pulls this:
    Smyth, E. O. (1965). The Design and Execution of a Tropical Courtyard. Home & Building, 27(No.8, January), 44–47.

    thanks
  • and you can replicate this in a fresh document? Obviously that's not missing from the citation style for Chicago Manual in Zotero, so something else is going on.

    How about when you right-click --> Create bibliography for selected items --> clipboard and then paste.
  • yes, it happens with a new Word document as well as when selecting 'Create bibliography' for selected items.

    I also synced to Zotero on a different (library) computer and the same thing happens with this account.
  • And this happens for all items or just that specific one?

    If it's a specific item (or a small group of items), could you right-click on the item in Zotero Standalone --> Export selected item -- Zotero RDF (no notes or files)

    Then open the file in a text editor (Notepad, TextEdit), select all, copy, paste to the window in gist.github.com --> Create secret gist, and provide the link here.
  • edited January 29, 2016
    The issue seems to be the Item Type field in the Zotero library. For the Chicago Style, Articles categorized as 'Magazine' omit the volume information. If the Item Type is changed to 'Journal Article,' it pulls the volume information. Per Chicago, both magazines and journals should include it.

    Chicago Manual of Style magazine example (14.199):
    Beth Saulnier, “From Vine to Wine,” Cornell Alumni Magazine, September/October 2008, 48.
  • No, that's not a volume -- Chicago Manual is explicit that this is a date. In fact, that's how they define the distinction between magazines and journals. See CMoS 14.172
    Journals are normally cited by volume and date (see 14.180). Magazine is used here for the kind of weekly or monthly periodical—professionally produced, sometimes specialized, but more accessible to general readers—that is available either by subscription or in individual issues at bookstores or newsstands or online (e.g., Scientific American, the New Yorker). Magazines are normally cited by date alone (see 14.199).
    ]
    my emphasis. The citation style is correct.

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