How to update my payment card?

ambermarieknows
Hey,

I've just had a new credit card issued and need to update you guys with the number....where do I go to do that please?

Thanks,
amber
  • shahifol
    yes, pls i have the same problem. Been searching the solutions to no avail.
  • michaelbroder
    edited February 11, 2016
    Did anyone find out how this is done?
  • claudia344
    I have found the possibility of updating the credit card details in the storage payment. However, the last step of the process is clicking a button that says "purchase". I do not want to purchase a new subscription. Just update the details. How can I do that? Will the purchase option become void if the subscription has already been paid with an old credit card?
  • fcheslack
    You can update payment details from your storage settings (https://www.zotero.org/settings/storage)

    A purchase will be made immediately if your subscription is expiring within 2 weeks. Otherwise it will save the details and charge them for your next renewal when your current term expires.

    We send an email a few days before any charges are made in case you want to change your plan or cancel. The email goes to the primary email address on your account, which you can update from your account settings (https://www.zotero.org/settings/account).
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