SOLVED: Firefox plug-in unable to add files because of "previous zotero error"

hennialava · December 3, 2015

Hi,

my firefox plug-in is not working. When I try to save a document to Zotero, the program alternatively says "unable to save file due to previous zotero error" or just "please restart firefox..." (although firefox continues to run fine, just Zotero doesn't.)

I have tried re-starting a number of times, and also re-installed the plug-in. The same happens. What might be the problem?

hennialava · December 3, 2015

And I don't know whether the problem might be related to this other one of mine:

https://forums.zotero.org/discussion/55206/word-plugin-doesnt-work-when-zotero-standalone-is-open/

adamsmith · December 3, 2015

What's the version of your Zotero (under "About Zotero" in the gears/action menu)?

It'd be good to know this both for Standalone and the Firefox add-on.

Can you check whether the two share a data directory?
https://www.zotero.org/support/kb/sharing_data_directory

hennialava · December 3, 2015

Ah, I was absolutely convinced I had checked the data directories, but there was the trouble: shared them now and this problem is solved. Thanks!

The second one that I linked here still doesn't though!