Error while trying to sync after first install Report ID 921026759

Deiphobe
Report ID 921026759

I have installed stand alone on Windows 7, but there is an repeated error when trying to sync. The installation goes well, the login accepted, and my files show up, but the pdfs stop syncing after about 30 seconds. Below is the code from the error report. The same thing happens when I attempt to install the Firefox version.


[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4U3JUCQ8/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4W59IUQC/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4UWF4RRQ/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4W8KP5XA/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XDNGFHW/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]
[JavaScript Error: "no element found" {file: "https://deiphobe:********@api.zotero.org/users/431738/items/4XWFCKTD/file?auth=1&iskey=1&version=1&info=1" line: 1}]

version => 4.0.28.7, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.28.7, extensions => Zotero LibreOffice Integration (3.5.10.SA.4.0.28.7, extension), Zotero Word for Windows Integration (3.5.2.SA.4.0.28.7, extension), Adobe Acrobat (15.9.20069.28170, plugin), VLC Web Plugin (2.1.3.0, plugin), Google Update (1.3.28.15, plugin), Microsoft Office 2010 (14.0.4730.1010, plugin), Microsoft Office 2010 (14.0.4761.1000, plugin), Silverlight Plug-In (5.1.40728.0, plugin), Citrix Receiver (14.3.100.10, plugin), Citrix URL-Redirection Helper Plugin (14.3.100.10, plugin), ActiveTouch General Plugin Container (29.1340.2015.721, plugin)

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.