Zotero hangs then crashes (along with Office 2016)
I'm not sure if this is the appropriate place to post this, but I'm having the same problem. I'm trying to finish a book by the weekend, and I'm converting hundreds of footnotes from EndNote. I use Mac Office 2016 (Yosemite 10.10.2). If I try to insert or modify a citation, Zotero hangs, then Word hangs, then I have to force quit. This has probably happened about 25-30 times today. It's pissing me off and wasting my time.
I've only received 2 errors messages from Zotero: Zotero Integration Error, Zotero experienced an error updating your document, this operation couldn't be completed: (OSS Status Error ~609 @ getDocument : application.m:81.) The other error was Document modified during update (I didn't do anything at all because the program was frozen, mind you) @setCode field m: 585.
Thanks
I've only received 2 errors messages from Zotero: Zotero Integration Error, Zotero experienced an error updating your document, this operation couldn't be completed: (OSS Status Error ~609 @ getDocument : application.m:81.) The other error was Document modified during update (I didn't do anything at all because the program was frozen, mind you) @setCode field m: 585.
Thanks
And could you do a quick check in a new document with just a couple of citations? Any problems there?
So, here's what's happening so far. It seems the smaller the document, the less frequently it happens. I just opened my full manuscript (280 pages, about 400 citations), and I went to insert a new citation, and zotero hung, but didn't crash Word. Oddly enough, I do not get error messages most of the time. I'm currently working with a short paper (12 pages), so I'll write again if I have problems.
Zotero experienced an error updating your document.
Database permanently closed; not re-opening
This is so aggravating...my book is due today. I've had my system crash about 45-50 times since Tuesday...on both of my MacBooks.
The last error you reported is just describing what's going on:
Zotero is getting data from its database (that's the hang--because it's slow in long docs)
and then when you (force)quit Zotero, the database isn't available anymore so it correctly observes:
"Database permanently closed; not re-opening"
My book is now two days late as a result and I just lost an hour of work thanks to six hangs/crashes.
In a document of this size, 30mins wouldn't be surprising.
And just to be clear: you click insert bibliography, you don't do anything, you don't cancel anything nor get any other error messages on your computer and then after 5-10mins that error message appears?
What is a reasonable amount of time to wait for the bibliography to appear?
Thanks for your help!
"The operation couldn't be completed. (OSStatus error -1708.) @[selectField:field.m:322]"
And always this one :
"Database permanently close; not re-opening"
Any idea ?