Report ID 1207154677

Shahar
I keep receiveing error messagfes whenever attempting to download references from ScienceDirect. I used to have Roboform but has now deactivated it and still getting the error messages.
Is there some other problem to look for ?

Thanks - Shahar
  • adamsmith
    might be related to this:
    http://forums.zotero.org/discussion/5338/problems-with-sciencedirect/#Item_0
    have you followed all the troubleshooting steps here?
    http://www.zotero.org/support/troubleshooting_translator_issues
    If so, and nothing helps, do post a sample URL and your system specs (OS, Firefox version, Zt version.)

    Science Direct is not universally broken, it works on my computer.
  • dstillman
    Please provide a URL.
  • Shahar
    The problem only occurs when looking at the TOC of the journal. Once I'm on an individual article, I can download it.
    Here is the problem URL - http://www.sciencedirect.com/science?_ob=PublicationURL&_tockey=%23TOC%234884%232009%23999469997%23809051%23FLA%23&_cdi=4884&_pubType=J&view=c&_auth=y&_acct=C000004358&_version=1&_urlVersion=0&_userid=38557&md5=ced5ce036fc2a08afa4128413250ea17
    I'm using Zotero version 1.5-sync3.6 and Firefox 3.0.5. I don't have Realtime Player browser add-on installed.
    Thanks
    Shahar
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