Syncing doesn't finish

I'm unsure if my yesterday's discussion is closed because its already solved. Thats why I start here a new one:

My collegue (User-ID: 286074; library ID: 235563; user name: mholzmann) told me that she has the same problem like me yesterday. Syncing doesn't finish.

Her protocol-ID is D363411958.

Do you know the reason for that problem?

Thanks a lot!
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