Syncing doesn't finish

ubauer
Hi,

since yesterday syncing doesn't stopp. Last successful syncing was 2 days ago. We did lots of corrections in our database ... may be too much?
Protocol-ID: D739011539.

Thank you for your assistance!
  • dstillman
    Sorry about that. Should be going again for you now.
  • ubauer
    Yes! Its finished now!
    Thank you for the great & fast support!
  • ubauer
    Hi Dan,

    my collegue (User-ID: 286074; library ID: 235563; user name: mholzmann) told me that she has the same problem.

    Her protocol-ID is D363411958.

    Would you please be so kind to solve the sync problem for her, too?
    Do you know the reason for that problem?

    Thanks a lot!
  • dstillman
    (No need for a new thread.)

    Your colleague's sync is very large, so it may take a day or two to go through successfully.

    The next major version of Zotero will have a new sync architecture that will better handle extremely large syncs like this.
  • ubauer
    Good to know. When do you plan to release that new version?
  • dstillman
    It looks like mholzmann's download finally finished.

    Estimates are tough, but we're hoping to get the new version out before the end of the year.
  • lavde
    Got this error report, 449628018. syncing does not complete. How do I fix this?
  • dstillman
    lavde: Start a new thread using the "Start a new discussion" at the top of the page.
Sign In or Register to comment.