Same reference cited twice

Hello
I am using zotero with word. When I use the same reference twice, it is mentioned as a new reference and cited as a different one.
Example:
Les auteurs précisent que la fréquence est plus élevée en cas de traumatismes crâniens graves (GCS ≤8) (33) :
Pour Tallon (34) : l’HED représente moins de 1% de tous les TC, et moins de 10% chez les traumatisés crâniens comateux
Pour Alliez (35) : 1-3% des TC en général, et 9-20% des TC graves.

33 J. R. Allier et al., “Hématomes Intracrâniens Post-Traumatiques En Phase Aiguë” (Neurologie 17-585-A-20, 2008).
34 J.M Tallon et al., “The Epidemiology of Surgically Treated Acute Subdural and Epidural Hematomas in Patients with Head Injuries: A Population-Based Study.,” Journal of Neurosurgery 51, no. 5 (2008).
35 J. R. Allier et al., “Hématomes Intracrâniens Post-Traumatiques En Phase Aiguë” (Neurologie 17-585-A-20, 2008).

Reference 33 is the same as 35, but cited twice as two different references. How can I deal with this problem?

Thnk you in advance.
  • The first thing to check is whether 33 and 35 are pointing to the same item in your Zotero database, and that you have access to both. If they are both pointing at the same item, the second reference should certainly cite properly as 33 (assuming this is a numeric style).
  • Yes, the last parentheses in fbennett's post would be the first thing to check: which style is this?

    If it's indeed a numeric style, the easiest way to check if the two citations point to the same reference is to press alt+F9 in Word and then look in the code that opens for those two. Specifically, you're looking for the uri, which should be the same.

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