Upgrade StorageCannot sync after moving items from group libraries to My library
Hi. I think something went wrong, but I don't know exactly what:
— After some months using My Library for my current research, and two additional (group) libraries: one for old research (pdf papers) and the other for my book collection (mainly bibliographic references without pdf files), I decided that it would be better merging the three, as I found no valid reason to keep them separated anymore.
— So I moved all the items in my group libraries to My Library. Everything seemed to be ok, and I also deleted some collections there and both group libraries linked to my Zotero's account. Files were sychronised (WebDAV), it seems that with no problems.
— After that I realised that the green arrow never stopped spinning. It seems that all the items moved (around 5000) were synchronised correctly, because when I log in to Zotero.org all the items seem to be there. But something went wrong at some point, probably because I deleted group libraries, made some changes in my computer (standalone, OSX) and, almost at the same time, I syncronised my library in my iPad (PaperShip).
— I was probably trying to do many things at the same time... I continued working with Zotero, hoping that it was going to be fixed by itself, but that never occurred, and the arrow is still spinning. I tried to restore my data to Zotero server (I see now that's a WRONG approach) but I couldn't, and I checked database integrity, finding some error that was properly fixed (should I be worried about this error?). But I have not been able to synchronise yet again. Zotero is working fine in my computer, but I rely on synchronisation in order to use it on my tablet.
Any suggestion?
Many thanks in advance.
— After some months using My Library for my current research, and two additional (group) libraries: one for old research (pdf papers) and the other for my book collection (mainly bibliographic references without pdf files), I decided that it would be better merging the three, as I found no valid reason to keep them separated anymore.
— So I moved all the items in my group libraries to My Library. Everything seemed to be ok, and I also deleted some collections there and both group libraries linked to my Zotero's account. Files were sychronised (WebDAV), it seems that with no problems.
— After that I realised that the green arrow never stopped spinning. It seems that all the items moved (around 5000) were synchronised correctly, because when I log in to Zotero.org all the items seem to be there. But something went wrong at some point, probably because I deleted group libraries, made some changes in my computer (standalone, OSX) and, almost at the same time, I syncronised my library in my iPad (PaperShip).
— I was probably trying to do many things at the same time... I continued working with Zotero, hoping that it was going to be fixed by itself, but that never occurred, and the arrow is still spinning. I tried to restore my data to Zotero server (I see now that's a WRONG approach) but I couldn't, and I checked database integrity, finding some error that was properly fixed (should I be worried about this error?). But I have not been able to synchronise yet again. Zotero is working fine in my computer, but I rely on synchronisation in order to use it on my tablet.
Any suggestion?
Many thanks in advance.
https://www.zotero.org/support/reporting_problems
Sorry for wasting your time. And thank you for your reply as well.
ps. I am just thinking now on that error found when checking database integrity (I have no ID or further info about it)... having if fixed by Zotero itself, is there something I should worry about in the future? I mean if there is something that I can do to prevent this kind of issues to happen again, as I do not know how common/serious they actually are...