cant sync at all

jbrahins

i have no idea why - but have asked it to sync and it isnt

adamsmith

We'd need more info: both a description of what exactly is(n't) happening and an error report ID right after that:
https://www.zotero.org/support/reporting_problems

jbrahins

so i think i synced my account jbrahins@gmail.com

but on my new computer i cannot get access to anything from the old computer

i just went back and on the old computer did the reset the zotero server from the computer thing and then tried again to access the data from the new computer but nothing is there

jbrahins

oh that is ridiculous - it just came through while i was complaining - sorry to bug you

jbrahins

ok now mostly things work, but while some of the PDfs work several say this: File not Found
The attached file could not be found.

It may have been moved or deleted outside of Zotero

any sense of what is happening? thanks

dstillman

You'd want to start here: http://www.zotero.org/support/kb/files_not_syncing