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When I try to enter a citation or add bibliography I receive this message:
Word could not communicate with Zotero. Please ensure that Zotero Standalone or Firefox is open and try again.
even though both zotero standalone and firefox are open.
What can I do?
Word could not communicate with Zotero. Please ensure that Zotero Standalone or Firefox is open and try again.
even though both zotero standalone and firefox are open.
What can I do?
https://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons
if they don't help, I'd next try to experiment with (temporarily) disabling other security software to see if that's preventing communication between Zotero and Word.