Problem with Zotero and Word for Mac

nick riches
Hi I posted this under "general" but was unable to resolve it.

I've had a lot of difficulties getting Zotero to run properly with Word for Mac.

Zotero version is for Firefox

4.0.27.5

Mac Word version is

15.11.2 (it's installed via my workplace's Office 365 subscription)

When I open a Zotero file with fields, Word is incredibly slow, both for typing and scrolling. This is obviously a Zotero issue as documents without Zotero work fine.

I've tried using bookmarks. These do not slow down performance but Word periodically crashes. I cannot tell for sure whether this is a Word issue, but when Word restarts the Zotero add on is absent, suggesting it may have something to do with Zotero.

Other options I'm considering are Zotero standalone or RTF scan, but it would be great to resolve this particular issue.

NB I'm not used to detailed bug reports, so if there's any other information I should be supplying please let me know.

Thanks in advance

Nick Riches
  • adamsmith
    edited July 30, 2015
    no, let's keep this in the original thread:
    https://forums.zotero.org/discussion/50805/slow-performance-on-mac-2015-for-fields/#Item_8
    forum categories don't matter much. More important to have all past troubleshooting attempts&advice in one place.
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