Can not insert citation

CapucineDD · July 20, 2015

ID 58227236

Hi,
Since the update of Firefox last week, I can not insert citation in my Word document.
When I try, I receive the following response :
"Zotero n'a pas pu charger le composant nécessaire pour communiquer avec votre traitement de texte. Veuillez vous assurer que le module approprié est installé et réessayez"

What may I do to fix it ?
Thank you for your help.

dstillman · July 20, 2015

You have the Zotero Word for Windows Integration plugin disabled in the Firefox Add-ons pane.

Pyrolobus · July 20, 2015

Dan,
That's not the problem.
Please see this thread.
https://forums.zotero.org/discussion/50648/problems-after-firefox-update

It might have something to do with the last FF update

dstillman · July 20, 2015

It's the problem for the person above.

CapucineDD · July 21, 2015

I just reinstalled the Word plugin and it worked.
Thank you a lot.