Problem syncing

sblumpkins · July 1, 2015

Hi, I'm trying to sync my library with the web server and am continuing to get an error despite restarting Zotero as well as my computer. The report ID for this issue is: 927578715. Any suggestions as to what may be causing this error would be appreciated. Thank you.

dstillman · July 1, 2015

First, you should upgrade to Zotero 4.0.27.1, which just came out. If you still get an error with that, provide a Debug ID (different from a Report ID) for a sync attempt that results in an error.