repeated syncing error--can't find a file

I am trying to sync my zotero library on to a new computer and keep getting the same error message. It won't sync because it can't find this one link. Suggestions?

The file 'C:\Users\Kirsten\AppData\Roaming\Zotero\Zotero\Profiles\577wsu1t.default\zotero\storage\RCAXGZXG\levi longfellow, reminescences.pdf.lnk' cannot be created.

Check that the file is not currently in use, that its permissions allow write access, and that it has a valid filename.

Restarting your computer or disabling security software may also help.
  • A Windows alias made it into your Zotero library. Paste RCAXGZXG into the Zotero search bar in All Fields & Tags mode, delete that attachment, and empty the trash.
  • Thanks for this! I guess I need to make this more basic because I tried putting this file name into the all fields and tags mode. I just got the "no items in view" response.
  • Note that it could be in any of your libraries, either in the library root or in the trash.
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