General problems saving

I have gone through all the steps suggested under trouble-shooting translator issues but still can get nothing to save to zotero. I am not sure what my next step should be.
  • Provide some URLs that are failing.
  • Any google book url

    I included this example
    http://books.google.ca/books?id=4mmoZFtCpuoC&dq=IMAGINED+COMMUNITIES&printsec=frontcover&source=bl&ots=e5-MlMXakc&sig=TIes4Tw6LLejS7YMnUQtQ54hv7Q&hl=en&sa=X&oi=book_result&resnum=7&ct=result
  • Permission denied to get property HTMLDocument.documentElement
    You disabled all other extensions and plugins?
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