Upgrade StorageUsername/Password Error only in standalone version not online
Report ID: 38863757
I keep trying to log on in the preferences of the stand-alone version and it keeps saying I have the wrong username or password but they work online. I do not know what is wrong.
I keep trying to log on in the preferences of the stand-alone version and it keeps saying I have the wrong username or password but they work online. I do not know what is wrong.
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dstillmanClear both the username and password fields, restart Zotero, reenter them, and try again. If it still doesn't work, reset your password on zotero.org.
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jpiaskowskiedited June 10, 2015I'm sorry to report that this solution does not work - I have tried it repeatedly. I am having the same issue - https://forums.zotero.org/discussion/18128/sync-will-not-accept-usernamepassword/#Item_20.