"There was an error starting zotero"
Suddenly my zotero firefox add-on was gone, so I had to install it again, but then there comes an error everytime "there was an error starting zotero". I have never had this problem before.
I restarted firefox, computer, and re-installed firefox, still the same. Also tried all the steps on your installation issue page, nothing happens. I use zotero everyday and I need it to work asap.
What can I do about this?
I restarted firefox, computer, and re-installed firefox, still the same. Also tried all the steps on your installation issue page, nothing happens. I use zotero everyday and I need it to work asap.
What can I do about this?
https://www.zotero.org/support/reporting_problems#reporting_startup_errors
TypeError: History.getState is not a function
ReferenceError: dw_locktimer is not defined
Zotero 4.0.26.4
Have you tried disabling all other Firefox add-ons (particularly those related to Zotero) and restarting?
ReferenceError: dw_locktimer is not defined js.php:1:771748
TypeError: $tree.dw_tree is not a function js.php:1:360173
TypeError: History.getState is not a function _zoterowwwAll.bugly.1429126755.js:4478:20
I also disabled all other add-ons and tried, no different.
Now I just uninstalled firefox and deleted all firefox files under local and roaming. Installed it again but nothing happen, same error.
Further suggestions?
If you look above I did this too, also deleted the files in appdata. Installed firefox again and the same happened.. I can try one more time though.
I will try to uninstall it again, I can also try to install zotero before I log on my firefox user, if that can make a difference. Hopefully it will work after firefox updates their software maybe..
I also runned my malware and ccleaner program, no change. The strange thing was that when I was in my firefox browser I noticed that my add-ons were gone, no idea of what causes that to happen. Then when I installed zotero again, this problem came.
"The Syntax error indicates that there is something wrong with one of the files that makes up the Zotero plugin, it could be malware related. It could be caused by a bug in Zotero, or it could be the result of memory corruption or bit rot- but it's not going to be a Firefox problem. Firefox is correctly reporting that there is an issue with the Zotero plugin itself.
Have you tried uninstalling and re-installing Zotero?"
I have runned both Ccleaner and Malwarebytes Anti-Malware programs. Is there any program here you would recommend me to run beside this?
https://www.dropbox.com/s/g3mlnsndisidat5/SUPERAntiSpyware%20Scan%20Log%20-%2004-27-2015%20-%2017-27-04.log?dl=0
That doesn't actually show anything relevant being detected, though, as far as I can tell, so I'm not sure that was actually what fixed it. It's possible that one of the other programs cleaned it up but Firefox wasn't fully restarted until you ran the last one.
https://www.dropbox.com/s/2p62f6v71munp9h/log%20malware.txt?dl=0
In any case, we'll look out for any correlations with the above from other people reporting this.
Thanks again.